tibia Casino & Sportsbook Terms

We at tibia operate a unified platform for sportsbook and casino games, available only where local law permits. These terms outline your rights and our responsibilities when you create an account, deposit funds, and engage with our services—whether you are tracking Liga 1 matches, playing slots, joining live-dealer tables, or using any other tibia offering.

Our terms apply to all users of tibia, regardless of how you access the platform (mobile browser, native app, or desktop). We update these terms periodically to reflect changes in our operations or legal requirements. Continued use of tibia after updates constitutes acceptance of the new terms.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are accessing tibia from a region where our services are prohibited, you must discontinue use immediately.

Account opening and user eligibility on tibia

To open an account on tibia, you must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction. During registration, you provide your email, phone number, and a secure password. We do not ask for personal information beyond what is necessary to verify your identity and prevent fraud.

Once you register, we send a confirmation link to your email. You must verify your email before depositing or withdrawing funds on tibia. After email verification, you are eligible to make deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts (mobile banking, local payment, online payment, e-wallet).

We require identity verification before your first withdrawal. You must upload a government-issued ID (KTP, passport, or driver's licence) and proof of address. We process verification within one working day. If your documents are unclear or appear fraudulent, we may request additional information or deny your withdrawal request.

Deposits, withdrawals, and balance management on tibia

Deposits to your tibia account are processed instantly once payment is confirmed. Your balance updates within seconds and is available for all games and sportsbook markets. We do not charge deposit fees; the payment method provider may apply their own charges.

Withdrawals are subject to account verification and may be reviewed for compliance. Once approved, withdrawals are processed within one to three working days depending on your bank or payment provider. We do not guarantee exact withdrawal timelines; delays may occur due to bank processing queues or technical issues on the payment provider's side.

Your tibia balance is denominated in Indonesian Rupiah (IDR) and is held in segregated client accounts. We do not use client funds for operational expenses. If tibia becomes insolvent, your balance is protected as a client asset. We maintain insurance to cover insolvency scenarios.

Game rules and responsible play on tibia

Each game on tibia (sportsbook markets, live-dealer tables, slots, number games) has published rules and payout tables. We encourage you to review these rules before placing any prediction or wager. Outcomes are determined by certified random-number generators for casino games and by auditable sports data feeds for sportsbook markets.

We provide optional tools to help you manage your engagement: daily spending limits, weekly loss thresholds, and session time reminders. These are available in your tibia account preferences. You may also request a temporary account suspension or permanent account controls by contacting our support team. Suspensions take effect within 24 hours.

1. Review published game rules

   Every game on tibia displays odds, payouts, and rules before you play.

2. Verify your understanding

   Contact our support team if any rule is unclear before wagering.

3. Set personal limits in account preferences

   Use optional daily and weekly caps to manage your play.

Bonus terms and promotional offers on tibia

We may offer promotional bonuses or welcome offers from time to time. Any bonus is governed by specific terms published at the time of offer. Bonuses typically carry playthrough requirements, meaning you must wager the bonus amount (or a multiple thereof) before withdrawing. We display these requirements clearly before you accept a bonus on tibia.

We reserve the right to void bonuses or winnings obtained through abuse, fraud, or violation of bonus terms. Examples include opening multiple accounts to claim duplicate bonuses, using payment exploits, or colluding with other players. If we detect abuse, we may void the bonus and associated winnings without notice.

Dispute resolution and complaints on tibia

If you believe tibia has failed to honour a payout, processed your withdrawal incorrectly, or acted unfairly, you may lodge a complaint. Contact our support team via live chat or email with details of the issue. We investigate all complaints within two working days and respond with a resolution or further information.

If you are unsatisfied with our response, you may escalate your complaint to our internal dispute resolution team. We handle escalations within five working days. Our decision is binding except where your jurisdiction's law provides additional recourse (e.g., regulatory appeal or small-claims court).

Data protection and privacy on tibia

We collect your name, email, phone, ID number, and address to open your account and comply with anti-fraud and anti-money-laundering regulations. We use encryption to protect your personal data and store it in secure, segregated databases. We do not share your data with third parties except as required by law or to process your withdrawals (e.g., sharing your account details with your bank to settle a withdrawal).

You have the right to request access to your data, correct inaccuracies, or request deletion (subject to legal retention requirements). Contact our support team to exercise these rights. For full details, see our privacy policy

Limitation of liability and jurisdiction on tibia

tibia is provided "as is" without warranty of any kind. We are not liable for indirect damages (lost profits, lost revenue) arising from your use of tibia, even if we have been advised of the possibility of such damages. Our total liability to you is limited to the amount you deposited in your tibia account during the dispute period.

These terms are governed by the laws of Indonesia. Any dispute arising under these terms shall be resolved in the courts of Indonesia or through arbitration, as permitted by your jurisdiction. If any provision of these terms is found to be unenforceable, the remaining provisions remain in effect.

Changes to these terms and service availability on tibia

We may update these terms at any time. We will post changes to this page and notify you via email if they materially affect your rights. Your continued use of tibia after changes constitutes acceptance. If you do not agree to updated terms, you must stop using tibia and request closure of your account.

We may suspend or terminate tibia at any time. If we do, we will refund all balances to users' registered withdrawal methods within 30 days. Suspension may also occur temporarily for maintenance, security updates, or due to legal requirements. We will notify users of extended suspensions via email.

Summary: Our commitment to fair and transparent tibia service

We at tibia commit to operating a fair, transparent, and compliant gaming platform. All our games and markets are audited, our random-number generators are certified, and our payment processing is secure. We enforce strict anti-fraud and anti-money-laundering protocols to protect your account and our platform.

When you use tibia, you agree to these terms and acknowledge that our services are available only where local law permits. You are responsible for verifying compliance with your own jurisdiction's law. Our terms are binding and enforceable in Indonesian courts. If you have questions about these terms or how we operate tibia, contact our support team—they are available in English and ready to help clarify any policy or process.

For specific policies on payment processing, responsible play, and data protection, refer to our privacy policylegal noticeand individual game rules displayed on tibia.